Satya Prakash Patnaik

Satya Prakash Patnaik

Software Engineer | Tech Enthusiast

About Me

I'm an experienced IT Leader with over a decade of success in managing large-scale IT operations, governance frameworks, infrastructure, and service delivery functions. I specialize in driving operational excellence, aligning technology with business goals, and leading high-performing teams across complex IT environments.

Areas of Expertise

IT Operations & Governance

Ensuring compliance, vendor management, and strategic oversight.

Infrastructure & Systems

Managing voice/data infrastructure, cloud platforms, and hybrid systems.

Information Security & Risk

Implementing IT governance and risk mitigation strategies.

Project & People Leadership

Leading IT transitions, pre-sales, and cross-functional teams.

Core Skills

IT Operations & Governance

  • IT Operations Management
  • Vendor Management
  • Compliance & Audit Readiness
  • IT Governance Frameworks
  • Policy Development
  • Budgeting & Cost Optimization

Infrastructure & Systems

  • Voice and Data Infrastructure
  • Cloud & On-Premise Systems
  • Network Architecture
  • Windows/Linux Server Management
  • Disaster Recovery Planning
  • Virtualization (VMware, Hyper-V)

Information Security & Risk

  • IT Governance Integration
  • Security Policy Enforcement
  • Risk Assessment & Mitigation
  • Identity & Access Management
  • Security Awareness
  • Data Protection Compliance

Project & People Leadership

  • IT Project Transitions & Delivery
  • Team Management & Mentoring
  • Stakeholder Engagement
  • Pre-sales Technical Support
  • Cross-functional Team Leadership
  • Change Management & Adoption

Experience

Tech Mahindra

Lead Manager

May 2024 - Present · 1 yr 2 mos

Skills: IT Service Delivery, IT Operations and +8 skills

Manager-TIM

Oct 2019 - May 2024 · 4 yrs 8 mos

Skills: IT Service Delivery, IT Operations and +11 skills

Teleperformance India

Manager IT

Dec 2015 - Oct 2019 · 3 yrs 11 mos

Kolkata Area, India

Skills: IT Service Delivery, IT Operations and +11 skills

Serco

Assistant Manager IT

Jan 2011 - Dec 2015 · 5 yrs

Bhubaneswar

Skills: IT Service Delivery, IT Operations and +10 skills

Arvind Limited

Sr. IT Executive

Jul 2007 - Dec 2010 · 3 yrs 6 mos

Bangalore

Skills: IT Service Delivery, IT Operations and +7 skills

Professional Certifications

Cloud & Infrastructure

Google Cloud Computing Foundation

Alison

Issued Jan 2023

ID: 2129-24694958

Microsoft Azure Administrator

Alison

Issued May 2024

ID: 4814-24694958

Project Management

PRINCE2 Practitioner

AXELOS Global Best Practice

Issued Jan 2018

ITIL® v3 Foundation

PeopleCert Education

Issued Jan 2018

Cybersecurity

Certified in Cybersecurity

ISC2

Issued Jun 2024

ID: c3b9189d-584a-4ebf-8d64-59a9596f150f

ISC2 Candidate

ISC2

Issued Jun 2024 · Expires Jun 2025

Compliance & Standards

Data Protection Officer Training

Alison

Issued Jan 2025

ID: 5882-24694958

NIST - Cyber Security Framework (CSF) Foundation

Alison

Issued Sep 2024

ID: 2775-24694958

Network & Systems

Cisco Certified Network Associate

Cisco

Issued Jan 2009

Microsoft Certified Professional

Microsoft

Issued Jan 2006

Contact Me

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